Client Success Stories
Over the past 5 years, I’ve 100+ clients. Below you find some of their personal stories detailing where they were before working with me and some of the results of our time together. See what clients had to say👇
Shirin improved her operating system and drove cross-functional alignment
Shirin Bradfield, Head of Growth & Self Service - Optimal Workshop
I was doing too much myself, executing instead of leading, even though I had a capable team. I tried fixing it with better processes and rituals, but ownership kept landing on me anyway. Andrew helped me actually make the shift from executor to architect, not just say it. We defined 3 clear strategic bets for 2026 and caught a critical ownership gap on our #1 priority before it became a real problem.
I’d just stepped into a Head of Lifecycle Marketing role at a European fintech. The company had existing campaigns, but no real lifecycle growth strategy. I was the first person in this seat, inheriting a small team, a cluttered tech stack, and competing priorities from every direction. On top of that, I was navigating a major org restructuring, and trying to figure out what “good” looked like at this level of seniority. I had the functional skills, but I’d never had to operate as a strategic leader in an environment moving this fast.
Andrew fundamentally changed how I think about my role. He gave me frameworks I now use every week: always presenting two options with trade-offs instead of asking for permission, sending pre-reads before important meetings to shift from presenting to discussing, treating my team’s operating model like a franchise so I can delegate with confidence. Beyond the tactical, he helped me build the confidence to push back when scope didn’t belong to my team, to have difficult prioritisation conversations with my manager before things reached crisis point, and to show up in high-stakes rooms with senior leaders in a way that felt grounded rather than reactive.
I worked with Andrew during a transition from a generalist VP of Marketing role to a focused VP of Growth role. He was an instrumental thought partner—helping me stress-test my growth strategy, design the right operating model and team structure, and lead a shift from incremental to more disruptive innovation. With Andrew’s support, I led my team to deliver 40%+ year-over-year growth during a challenging year marked by AI disruption, shifting channels, and evolving product–market fit. Andrew brings a level of growth-specific expertise that stands well above general executive coaching.
What began as a straightforward coaching engagement for Product-led Growth with Andrew shifted after my company restructured. Throughout, Andrew was empathetic, engaged, and adaptable to my needs. He’s an exceptional coach and an even better person who truly goes above and beyond for his clients, living up to his “Delivering Value” brand name.
Being a head of growth is f*cking hard. I've done this before and knew that to set myself for success i should get some serious backup.
Andrew has been very impactful, he's helped cut through the noise, supported in setting the right priorities, challenged assumptions and brought clarity where usually chaos and conflicting priorities roam free :) Now he's helping me set up long lasting processes and habits to win for the long term
I had a simple goal: maximum impact – with his help we are pulling it off. If you're a leader in a startup and considering his help, Andrew gets it and can help you get there.
I wish I had started working with Andrew years ago. He's helped me sharpen my thinking, navigate ambiguity, and grow into a more grounded, effective leader. We’ve worked through everything from growth models and operating systems to managing up and executive presence. But the real magic is in how he creates space for the honest, often uncomfortable conversations that actually move you forward.
If you're scaling a business, stepping into more leadership, or rethinking what’s next, working with Andrew is one of the best investments you can make. You don’t just become a better operator and leader — you become a more intentional, resilient version of yourself.
I turned to Andrew to help navigate my next career move, and he delivered far beyond my expectations. Each session offers the perfect blend of profound insights, strategic exploration, practical solutions, and addressing psychological limitations. Andrew has helped me unlock a new level of thinking about my professional future, while providing consistent encouragement every step of the way. What makes him exceptional is his kindness and ability to meet you where you are, helping me during my low moments. Working with Andrew has been a truly transformative experience that I'm deeply grateful for.
Working with Andrew as my growth coach was exactly what I needed at this stage in my career. He wasn’t just a coach, he was a mentor and a sounding board for ideas, someone who had faced the same growth challenges I was experiencing.
His guidance helped me navigate tough decisions, clear my thinking, and approach growth with more confidence and structure. If you're looking for someone who truly understands the nuances of growth and can help you level up, Andrew is the person to go to.
Andrew was so helpful that after every single session, I went back and rewatched the recording! He was absolutely instrumental to me in two ways. One was people management and working through people problems. The other piece, was thinking through an effective growth strategy for the company and then how to communicate that to everyone else and how to get buy in and writing that strategy. Couldn't recommend Andrew more. Awesome dude to work with. Will call you out when you're slacking. Super super valuable and just all around fantastic human. Could not speak more highly of him.
Andrew is like the bridge between you and your leadership team. As you grow in your career, you'll find you need to practice more in areas that might be a strong point for you; Andrew is that person whom you can soundboard and practice these ideas with so you can become the best version of yourself when presenting to your team and your leadership. As someone who has been there and done that, Andrew is your secret weapon to a more confident version of yourself.
Whatever you have going on -- hitting your quotas/KPIs, launching a new product, figuring out your team/org, or even just providing a sanity check on some new crazy idea -- Andrew is a voice of reason, calm, and experience. Ask him the hard questions and the dumb questions. And he'll ask you the questions you hadn't thought about yet. I got multiples of value back from my investment in Andrew's coaching. We'll be hiring him again in the future as we continue to scale our growth initiatives.
There was an opportunity for me to lead growth - but I knew only the surface level of what the function and role entailed. I wanted to understand the roadmap a HoG makes. How to build influence in the organization and generally how to do really well in the role. Andrew is the real deal. He listens and will be a sounding board. But will also truly tell you what he thinks is the answer at times. I'd absolutely recommend him to anyone starting their career in growth and also wanting to accelerate their career.
"Growth" is one of those disciplines where if you asked 10 people what it means, you'd get 21 answers! It's why having a coach and advisor like Andrew is a cheat code and power-up for any growth leader. I've worked with him at ProductLed and Appcues, and he always delivers value. Andrew is able to discern the root cause of growth problems and offer a fresh perspective and solution. I wouldn't doubt that the investment we've made working with Andrew has resulted in 10X in ROI. He's that good!
The rumours about fast moving startups are true 😅 in just one quarter my role has changed significantly.
At the start of Q2 I was managing a small (but mighty) team and executing on growth initiatives.
Fast forward to today, I’m leading a cross functional team of 15 and driving the growth strategy for the company.
It felt like my responsibilities changed overnight. And I knew I needed to seriously level up my leadership skills.
I decided not to do this alone. I’ve been working with Andrew for the past 3 months.
With Andrew’s support and mentoring I have been able to successfully take on this challenge.
On the practical side we’ve worked on:
📣 Effectively communicating the growth strategy company wide
⚙️ Improving how the team works together with new processes and building a team operating system
☝️ Managing up (reporting into the CEO)The biggest development for me personally has been in my mindset.
I now have the tools to show up as the leader I want to be 💪
I look forward to continuing to work with Andrew as my career progresses.
If you’re facing a career challenge I highly recommend finding a coach or mentor for support.
Don’t be afraid to ask for help.
P.S. ProWritingAid are pretty awesome too for their support in my development.
I was encountering some organizational challenges and needed a sounding board to help me navigate. I had previously used PlatoHQ but wanted to work with someone who's done my job before. I worked with Andrew on tactical frameworks, managing up, improving how I communicate, and changing how I view certain organizational situations. For anyone thinking about working with Andrew, Most of your tactical execution frustrations are probably from lack of influence with other department or managing up. If you have that influence set up properly, you will have no problem with the growth strategy.
I felt like I had all the potential to be a good leader, but no idea of what to do to show that. There were no higher-level marketing experts in my company, and I really needed some guidance. Some of it was practical: e.g. defining and communicating a strategy and an operating manual. Other things were more abstract – communicating with leadership, coaching and mentoring style, career advice and dealing with the new reality as a whole. Before we worked together, I felt I would be a good leader. Now I've proven I am – with Andrew's help.
I just didn't know I needed a mentor until I heard Andrew speak at an event I attended. I was struggling with a few challenges being at a face paced startup and I realized I needed advice from someone further down in their career that can see big picture and help give context. Andrew helped me identify problems, get to the answers more quickly, navigate tough conversations, and helped me see other perspectives.
I had feeling that I wasn't making the impact that I believed was possible and wanted to work with an experienced growth leader who could help me identify new opportunities for company growth and help me. Working with Andrew was the best career decision I've ever made. I left every call feeling better than when it started
I had just started at Copy.ai and realized this was an opportunity of a lifetime. I wanted to make a splash and knew that I had obvious gaps that Andrew could help me close based on his previous experience. I was able to learn and deploy what I learned in our sessions to my day-to-day. My confidence increased throughout our time together, I’ve improved how I communicate with our leadership team, and I just got promoted!
I felt like I was running solo and was in need of a Growth peer that was better and smarter than me. Working with Andrew was great. He knew all the technical ins/outs of my role and supported me on a personal level. After our engagement, I felt confident enough to launch my own solo venture!
I was initially hesitant to spend money on a coach because I kept telling myself that I didn't need one. After talking to some friends, I realized that almost everyone I knew in a leadership role had hired a coach at one point or another. Andrew and I worked together during the interview process and in my first few months in my new role. We spent our sessions working on interview prep, increasing my confidence, and over coming ambiguity that’s common at early-stage companies. I feel more efficient and my confidence has improved significantly. In retrospect, I wish that I hadn't waited so long to work with Andrew.
Andrew helped me validate the product growth strategy along with the underlying KPI tree. I had a richer perspective on critical growth problems and felt like I had the critical thinking power of an additional 10 years of experience that I could tap into.
Andrew has been an incredible coach and guide on my journey in growth. He was able to quickly understand my context, offer very practical next steps, and help me gain some clarity on what could be next. I've felt both challenged and understood as we've worked together. There are a lot of places to find growth resources - but the practical one-on-one conversations with Andrew helped me go further, faster.
I had experience in the growth space, but Whimsical was my first time leading growth efforts for a PLG SaaS product. Andrew helped me navigate my new (and ever evolving) role, figure out what growth areas to initially dig in to, and with stakeholder management. I have never felt more decisive, more grounded, and confident in my growth recommendations.
Andrew’s level of empathy, and his depth of experience across growth, marketing, and leadership was a key part of my success. I have way more confidence in my strategy and approach. And I have much more clarity around what success looks like in my role. He’s been instrumental in my career.
Coming into a new leadership role, I had trouble understanding what to prioritize and what my day-to-day should look like. Andrew gave me clarity on how to structure my thinking and get some quick wins on the board which has been really helpful in showing value to the organization.
Andrew is like my growth therapist. He's able to help organize the chaos swirling around my head into structured processes. In addition, he's able to identify any gaps I may be missing and spot upcoming opportunities
“A+++! Andrew is one of the best mentors I've worked with. Seriously, if you’re interested in improving your leadership skills as a head of growth, Andrew should be the first person you talk to. He delivered above and beyond my expectations.”
Working with Andrew, you get strategies, tactics and management guidance. But that's not all -- Andrew's coaching is like a sounding board. It kills my imposter syndrome, enables more clarity and more importantly he gives confidence to reduce the barriers of my knowledge & leadership gap.
Andrew has helped me navigate through various leadership and growth challenges. His holistic approach to mentoring allows me to drive the conversation while being guided by his thoughtful questions and insights. He provides an outstanding support system.
I worked with Andrew when starting my new growth marketing role and he was instrumental in me feeling confident from the start. He knows the ins and outs of not just growth teams - but start-ups as a whole. He breaks it down into actionable steps to help navigate the challenging waters when starting a growth team.
“Andrew gave me strategic frameworks I could immediately apply to my new job. My manager told me that my first few weeks were one of the most impressive starts he has ever seen. All I did was follow Andrew’s advice”
Andrew gave me a different perspective and helped me re-find my confidence after going through a tougher phase of my career. He shared new frameworks to help me bring my A-game more consistently and manage my priorities in a more logical manner.
Hiring Andrew to coach me through improving my skillset from marketing to marketing + growth. It was some of the best money I've ever spent.
Andrew helped me with some high-level challenges to help us scale. Together we built an operating system and discussed initiatives to encourage more collaboration on my team. The combo led to our most successful program so far.
I can’t recommend Andrew enough. He has a knack for taking a holistic approach with his coaching and providing actionable insights for you to take away, and implement into real life.
I started working with Andrew when we were crafting our growth strategy. He helped me build the strategy, define success criteria, and implement operational processes. We covered the entire spectrum. From high-level vision, goal setting, & discovery - through the nuts and bolts of growth topics & tactics. His guidance allowed us to be successful from the start.
Andrew helped me craft a 30-60-90 day plan as I transitioned into my first head of growth role. We mapped out a strategy, goals/KPIs, and roadmap. Highly recommend.
Advising
What founders and product leaders say about Andrew Capland as an advisor
We wanted to work with an advisor who would really show us the frameworks behind their solutions so we could up-level internally and not just "outsource our problems." Working with Andrew was like having a coach on call when I needed support on a specific problem. He showed us mental models, not just one-time answers - the whole experience was super valuable but also super chill. The company name is accurate!
I can definitely recommend working with Andrew. His expert insight and ideas helped our company increase our activation rate from 12% to 34%+ and the conversion rate of activated to paying users to 10%+. I think these results speak for themselves!
We have worked closely with Andrew to transform Avrios into a product-led business. He’s helped us establish an exceptional onboarding experience, optimize the entire user journey, and dramatically improved our activation & PQL metrics.
Hire Andrew! He'll force you to ask the right questions, apply first-principle thinking, and prioritize your approach. Working with him is a great way to get the most from your PLG team without burning a lot of time and money.
Courses and programs
What students say about the Growth Operating System and Value First Onboarding Program
I’ve spent years advising startups on growth, and I don’t say this lightly: this is the most comprehensive course I’ve seen on how to do it right. If I had access to this years ago, it would’ve saved me thousands in trial and error. I got to be part of the early test group, which is why I can confidently say skip the years of mistakes and guesswork. This will get you there faster.
I had completed another online course just before starting the Growth Operating System. That course felt polished and packaged, but it only scratched the surface.
The Growth OS went much deeper. It covered more topics, unpacked traps most people only learn the hard way, and offered the kind of insights you don’t find in other programs. It’s generous, practical, and far more valuable for me.
Andrew knows his stuff when it comes to onboarding in SaaS. This is a great resource for your team to get smarter about product-led growth.
If you're looking for product-led advice, you're in the right spot. Acquiring new users is one piece of the puzzle, but activating and retaining those folks, especially during onboarding, is a whole other game. Andrew knows his stuff.
This course has everything needed to jumpstart your onboarding and activation. Love how the content is all organized in one, easy-to-digest place. Plus the templates and interactive portions are super helpful. This will definitely have a lasting impact on my business.
Andrew’s onboarding program creates a delightful user experience, drives world class activation rates, and covers implementation and cross-organizational alignment—often the Achilles heel for growth experts and their teams.
Literally everybody who works in growth should be getting in on this.
There's nobody I’d rather turn to for new user onboarding help than Andrew 💪